Effective Date: 1-1-2026
Website: Powervox
Contact Email: [email protected]
1. Introduction
Powervox (“we”, “us”, “our”) is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.
2. Information We Collect
We may collect and process the following types of personal data:
a. Information you provide directly:
- Name
- Email address
- Phone number (if applicable)
- Billing and payment details
- Any information submitted through forms
b. Automatically collected data:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Cookies and tracking data
3. How We Use Your Data
We use your personal data for the following purposes:
- To provide and manage our services
- To process transactions and deliver products/services
- To communicate with you (including support and updates)
- To improve our website and user experience
- To send marketing communications (only with your consent)
- To comply with legal obligations
4. Legal Basis for Processing
We process your data under the following legal bases:
- Consent – when you opt-in to marketing or cookies
- Contract – to fulfill services or purchases
- Legal obligation – to comply with applicable laws
- Legitimate interests – to improve services and prevent fraud
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Ensure website functionality
- Analyze website traffic
- Personalize content and marketing
You can manage your cookie preferences through our cookie banner.
6. Data Sharing
We do not sell your personal data. However, we may share your data with:
- Service providers (e.g., hosting, analytics, payment processors)
- Legal authorities when required by law
All third parties are required to protect your data in accordance with GDPR.
7. Data Retention
We retain your personal data only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, tax, or regulatory requirements
8. Your Rights Under UK GDPR
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with the Information Commissioner's Office
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
10. International Transfers
If your data is transferred outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
13. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Powervox
Email: [email protected]